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Custom Training

Smithfield Foods- Custom Training for Swine Production Employees
Bayer Animal Health Technical Training for Sales and Outside Rep Development
Life Cycle Institute Technical Service Training for User Review and Marketing
CadCom Equipment Owners Association- Customer Service Training for TeleService Representatives
Consolidated Nutrition- Software Orientation Training
Croplan Genetics Computer-Based Interactive Product Training
Flour Milling Company- Employee Orientation
Jacobs Trading Company- Employee Orientation, Safety and Process
Land O’Lakes Purina Feed- Lake Country Animal Advisor- Product Knowledge
Land O’Lakes Purina Feed- Fundamentals of Successful Selling- Sales
PigCHAMP- Software Training CBT
Purina Mills, Inc.- Order Entry- Software/Product Training
Ryt-Way Industries, Inc.- Food Safety, GMP Training
Valspar- Blended Learning Employee Training
Watkins Incorporated- Employee Development Training
Winfield Solutions
A Better Answer Call Center- Introduction to Sales
Boehringer Ingelheim Vetmedica, Inc Custom Development
Hydrite Chemical Co.- Chemical Safety Training
Seneca Foods- Comprehensive Employee Orientation and Development for locations nationwide

 

Smithfield Foods- Custom Production Trainingbacktotop

Smithfield Foods

 Case Study

 

Solution

intRAtrain worked with the Smithfield Hog Production Division to develop four eLearning modules in both English and Spanish that reduced the training variation and standardized the training experience across the various farms.

Bayer Animal Health Technical Training Developmentbacktotop

Bayer

 Case Study

 

Solution

intRAtrain by Russell Associates worked with Bayer to develop three eLearning modules. Each module contained high-quality graphics and narration, interactive exercise and simulation examples. This allowed learners to put themselves in a sales scenario and practice what they had learned. This goal of this design was to ensure that store and vet associates were able to explain the products and make accurate and informed recommendations about Bayer Animal Health livestock insecticide products.

Life Cycle Institute Technical Training Developmentbacktotop

LCe

 Case Study

 

Solution

Russel Associates worked with the Institute to develop four creative and innovative self-paced eLearning modules. Modules were generally less than 10 minutes in length and focused on delivering a specific message, quickly, clearly, and concisely. The Institute desired to design the technical training in a way that the modules would provide an introduction or reinforcement to longer length instructor led classes, in addition to providing a sound, educationally based alternative for those who are unable to attend an instructor led course.

CadCom Equipment Owners Association- Customer Service Training for TeleService Representativesbacktotop

CEOLogo

Case Study

Program

Russell Associated designed and produced computer-based training that simulates the CadCom software and processes.  Calls were scripted and case scenarios were simulated, requiring customer service representatives to follow procedures and protocol for responding to customer needs and entering data.

 

Consolidated Nutrition- Software Orientation Trainingbacktotop

Consolidated Nutrition

 Case Study

 

Program

Russell Associates developed a customized training program that simulated  computer functions as well as generated scripted scenarios (e.g., order entry process) for the learner to follow. Training with CBIT was very effective and Consolidated Nutrition realized significant savings in training cost.

Croplan Genetics Computer-Based Interactive Product Trainingbacktotop

WinField

 Case Study

 

 

 

 

 

 

Program

Russell Associates developed a series of coordinated Computer-Based Interactive Training (CBIT) modules. Training was designed to teach salespeople what the product does, how the it works, why producers should use the product, and how to position the product in the market. 

Feedback

“Online testing and training is a very valuable, efficient, and cost-effective way of reaching people. We're getting our message out to our audience in a way that is consistent, flexible, and convenient. We've had a high level of participation in the training. People have been very receptive of the courses they've taken and have willingly come back for more.”
National Projects Manager
Winfield Solutions

  Flour Milling Company- Employee Orientationbacktotop

 

        Case Study          

 

Program

Russell Associates developed content that provided a Company Overview conveyed Basic Policies and training on the Flour Milling process, Quality and Safety via CBT.  This program trains new employees, current employees and seasonal employees and saved over $162,000 per year in training costs.

 Jacobs Trading Company- Employee Orientation, Safety and Processbacktotop

Jacobs

Case Study

Program

Russell Associates developed a CBIT program that incorporated audio, text, graphics and animation, photos, and video to present job orientation and teach product defacing and safety issues to personnel in a secure environment, who had little or no computer knowledge or experience.'

 

Land O’Lakes Purina Feed- Lake Country Animal Advisor- Product Knowledgebacktotop

landolakes

Case Study

 

 

 

Program

Russell Associates worked with Land O’ Lakes Purina Feed to develop training modules as part of their Lake Country Animal Advisor marketing tools.  Russell Associates compiled information provided in four modules, each presenting a different Lake Country product line.

Feedback

“We now have employees who understand the products, the industry and customers because they’ve gone through the training.  Not only that, we’ve given them the opportunity to feed the product, so we’ve set ourselves up with the perfect salesperson inside that dealership.”

Land O’Lakes Purina Feed- Fundamentals of Successful Selling- Salesbacktotop

landolakes

Case Study

Program

Russell Associates developed learning resources for Land O’ Lakes Purina Feed. The resources were educationally engineered to be effective and efficient and include customized sales technique training, coaching reinforcement resources, and skill builder exercises.

 

 

PigCHAMP- Software Training CBTbacktotop

pig champ

 Case Study

Program

Russell Associates reduced Service Production Management training by over 50%  using Computer-Based Interactive Training.  The training programs involved the student in simulations of the PigCHAMP program.  Due to the effectiveness of the training, technical and customer service calls from new users decreased by more than 85%. 

 

 

Purina Mills, Inc.-  Order Entry- Software/Product Trainingbacktotop

purinamills                      Case Study

Program

Russell Associates worked with Purina Mills, Inc. to identify the cause of ineffective implementation of an order entry system at their feed mills.  The training developed systematically, efficiently, and cost-effectively trained current employees, new employees, and management staff to set up and maintain the new computerized system.

 

 

 

Ryt-Way Industries, Inc.-  Food Safety, GMP Trainingbacktotop

Ryt-way

Case Study

Program

Russell Associates proposed and designed Computer-Based Training for New Employee Orientation, Right-to-Know, GMPs, and Allergens. This CBT program trains new employees and is used as a resource and tool for retraining Ryt-way employees.

 

 

Valspar- Blended Learning Employee Trainingbacktotop

valspar

Case Study

                          

 

 

 

 

 

 

 

 

 

 

 

Program

Russell Associates develops a highly effective, blended learning program designed to train furniture finishing technicians in six months, as opposed to the traditional four to six years.  The program consists of Computer-Based Interactive Training (CBIT), an Instructor’s manual, a Student manual, and specific performance tasks, criteria, and evaluation.  It effectively taught the skills and nuances of finishing techniques.  It was first developed in English and then translated to Mandarin Chinese.

Feedback

An OUTSTANDING introduction to selling and servicing wood finished containing 20 SOLID chapters covering everything we could have hoped to include in this training program. Russell Associates did a very THOROUGH job... We sincerely believe that the corporation's investment in these materials can procure benefits far beyond those originally intended or envisioned.
Vice President Human Resources
Valspar

I was pleased in working with your group. They conducted themselves in a very professional manner, met our deadlines, provided knowledgeable direction and expertise at each step of the process, and kept our expenditures right at the amount of money quoted in your proposal. No Surprises!!! Just extremely good quality work, displaying nothing but cooperation in meeting my goals and objectives at each step along the way.
Training Director
Valspar

 

 

Watkins Incorporated- Employee Development Trainingbacktotop

watkins

Case Study

 

Program

Russell Associates created an interactive self-paced CBIT program Watkins Inc. unilized in developing Associates by providing them with the tools that help identify, encourage, motivate, and train Associates to become Managers and to help train Managers to work, sponsor, and develop successful Associates.

 

 

Winfield Solutionsbacktotop

WinField

Case Study

 

 

Program

Russell Associates created an effective module template that would be used for each of the individual integrated Product Knowledge/Sales Training modules.  This template allowed product knowledge to be presented consistently for each product including what the product is, what the product does, how it works, and why it should be used.  The template also included sales techniques to present the product consistently.

 

 

A Better Answer Call Center- Introduction to Salesbacktotop

Demo Video

 

 

 

 

 

 

 

 

                         

 

 

Program

This interactive computer-based training was developed by Russell Associates as “off-the-shelf” training.  Its effectiveness is evidenced by the comments below. 

Feedback

Sales increased 10% after using the Introduction to Sales training program for one week. After a few months sales rations were tracked again and sales increased nearly 27%.

This program will save us so much time and money and get us results far sooner than we ever would have without it.

I'm truly trying to penetrate my whole company with it because I'm giving them a gift they wouldn't get anyplace else and I'm also giving a gift to our company so we do a better job.

Russell Associates is very easy to do business with, and of course, we love the product!
 
Owner
A Better Answer Call Centers

 

Boehringer Ingelhein Vetmedica, Inc Custom Developmentbacktotop

 

BIVI blue logo-SMALL

Case Study

Program

Because of substantial growth, BIBI needed interactive, eLearning for general sales and technical skills areas.  BIVI wanted a training system that provided the sales teams with the technical and product knowledge specific to the species group and responsibility area.  intRAtrain by Russell Associates worked with BIVI to develop over 60 eLearning modules. 

 

 

Hydrite Chemical Co.- Chemical Safety Trainingbacktotop

hydrite

Demo Video

 

 

 

 

 

 

                         

 

 

Program

Russell Associates developed interactive chemical safety training for Hydrite employees and their customers.  This training used a multimedia approach to convey safe handling, storage and unloading procedures. 

Feedback

“Our goal was to insure that our customers who are using our product do not injure themselves, do not injure others, they use the product safely, they know the hazards of the chemicals they're using, they know why they're using those chemicals, etc. We contacted Russell Associates to see if they could help us on creating something for the customer, that got their attention, but still provided learning.

They (Russell Associates) were very professional, very easy to work with. They were creative. They came up with some very unique ideas. Also, they were honest. Right from the beginning they told us what their costs were going to be. They didn't have any hidden charges at the end. We came in under budget and I was very pleased overall.”
 
Research and Development
Hydrite Chemical

 

Seneca Foods- Comprehensive backtotop

seneca

 

 

 

 

 

 

 

 

 

 

Program

Russell Associates developed eLearning for seasonal and full-time employees in multiple languages to provide a company orientation and safety training on multiple subjects to their locations nationwide.  Training was delivered from Russell Associates’ Learning Management System customized to Seneca Foods.

Feedback

“From an orientation standpoint, policies and procedures, as well as corporate structure needed to be communicated, as well as OSHA regulatory concerns and things of that nature. It (the training) took our orientation process from a one-on-one standpoint from a two and one-half day process, meeting with somebody face-to-face, down to about a four to five hour process, from a Computer Based Interactive Training (CBIT) standpoint. It truly enhanced the process, from communicating all that information consistently, and as well, it freed up resource time.

Russell Associates has been real open with us, real down to earth. They speak the same language as Seneca does. We have a good working relationship. I think that would work for other people, too.”
 
Vice President of Human Resources
Seneca Foods

 

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Get in touch with us to learn how we can help you and your company:

507.665.6266

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