Performance and Learning SysteM

Powered by ChartGO

L&D-as-a-Service: Build capability. Change behavior. Measure the impact.

Get the capabilities of a comprehensive Learning & Development function—without having to build and manage one internally.

The intRAtrain Performance and Learning System (PALS), powered by ChartGO, combines continuous learning, coaching, accountability, and performance measurement in one integrated system.
The goal is straightforward: help people build skills they can apply on the job—and give the organization a better way to see whether that development is making a difference.
Our standard is simple: If HR takes time from the business, it should create significantly more value in return. We aim for 20x.

The Challenge With Traditional Training

Most organizations invest significant time and money in developing their people. The harder question is:

Is it actually making a difference?

Training happens, but application on the job can be inconsistent. L&D spending grows, while business impact can be difficult to demonstrate. Managers want stronger teams but often lack a consistent system for reinforcing new skills. And building a full internal L&D function requires time, expertise, and ongoing investment.

The result is a gap between providing training and building measurable workforce capability.

PALS is designed to close that gap.

A Complete Performance and Learning System

PALS gives organizations an integrated approach to employee development, bringing together a broad training library with accountability, coaching, application, and measurement.

Rather than purchasing separate curricula for different employee groups, organizations pay a fixed price per employee for unlimited access to the PALS course library.

Employees can develop the skills they need, while leaders gain a consistent way to manage learning, reinforce application, and evaluate progress.

And because PALS is powered by ChartGO, measurement can be built into the development process—from establishing a baseline to tracking progress and connecting learning to organizational priorities.

More Than a Course Library

PALS is built around continuous learning paths designed to move development beyond course completion and into workplace application.

Self-Directed Learning	Interactive, web-based courses give employees access to development when and where they need it.
Application Activities	Learners put concepts into practice through activities designed to move learning from the course into the workplace.
Accountability and Coaching	Coaches and managers help reinforce learning, discuss application, and create accountability for putting new skills and behaviors into practice.
Performance Measurement	Powered by ChartGO, PALS provides a framework for establishing a baseline, identifying development priorities, tracking progress, and connecting learning initiatives to meaningful business measures.

The objective isn’t simply to complete training.

It’s to build capability that shows up in performance.

750+ Courses. One System.

Every learner receives access to the complete PALS course catalog, with more than 750 courses covering areas including:

Leadership Development
Personal Development
Sales & Marketing
Customer Service
Management
Building High-Performing Teams
General Compliance
AI Skills & Capability
Microsoft Office & Productivity
Safety & Workplace Compliance

The library can also include Microsoft Office and productivity training and safety and workplace-compliance courses.

Employees can take as many courses as they need throughout the year, eliminating the need to purchase separate training programs every time a new development need emerges.

Check out some of the courses available. They include:

For more detailed information about the courses listed, please reach out.

L&D-as-a-Service

PALS can serve as the foundation of your organization’s Learning & Development function—or complement the L&D resources you already have.

The model brings together four essential components. Instead of assuming that training worked, you have a framework for understanding what changed.

Online Learning

A broad course catalog can be aligned to your organization’s priorities, roles, and identified capability gaps—giving employees access to relevant development when they need it.

Coaching + Behavior Change

Learning is reinforced through coaching, application activities, accountability meetings, and manager involvement.

The emphasis is on using what was learned, not simply completing a course.

Fractional L&D Expertise

Organizations can access L&D strategy, learning curation, program management, and development expertise without necessarily adding a full-time internal L&D position.

This provides the structure and expertise of an L&D function with greater flexibility and a more predictable investment.

Measurement + Performance Insight

Because PALS is powered by ChartGO, organizations can establish a baseline, identify capability gaps, track development progress, and evaluate the impact of their learning investment.

The 20x Standard

We believe Learning & Development should create measurable value for the business.

That’s the thinking behind our 20x standard:

For every dollar or hour the business invests in developing its people, our goal is to help create substantially greater value in return—with 20x as the standard we challenge ourselves to pursue.

We don’t believe that return should simply be claimed.

It should be measured.

PALS, powered by ChartGO, creates a framework for doing exactly that.

20x isn’t something we simply claim. It’s the value standard we’re working toward—and PALS, powered by ChartGO, gives you a way to measure the progress.

1. Establish the Baseline

Start by understanding where you are today.

Identify current capability levels, performance gaps, development priorities, and the business measures that matter.

2. Target the Development

Use the baseline to focus learning and development efforts where they can have the greatest impact.

Instead of training for training’s sake, development is connected to identified needs and organizational priorities.

3. Reinforce Application

Learning doesn’t stop when a course is completed.

Managers, coaches, and learners create accountability for putting new skills and behaviors into practice, with opportunities to reinforce and evaluate application over time.

4. Measure Capability

Compare progress against the starting point.

Where are gaps closing? Where has capability improved? Where is additional development needed?

Progress can be evaluated at the individual, team, function, or leadership level.

5. Connect Capability to Business Performance

Where appropriate, connect improvements in workforce capability to the business indicators established at the beginning.

That creates a clearer line of sight from:

Investment → Learning → Application → Capability → Performance → Business Value

And it provides the evidence needed to understand the return actually being achieved.

What PALS Is Designed to Help You Do

PALS provides a structured approach to workforce development that can help organizations:

Create a common language and continuous process for employee development
Replace fragmented or one-off training with a coordinated learning strategy
Improve accountability, learning transfer, and retention
Connect learning more directly to workplace application
Create greater consistency in evaluation and progress reporting
Reduce duplication and unnecessary training expense
Deliver development consistently across teams and locations
Give managers a stronger role in reinforcing employee development
Accelerate the application of new skills and knowledge
Give employees broad access to leadership, compliance, technical, productivity, and safety training
Better understand the value being created by the organization’s investment in its people

Develop Your People. Measure What Changes.

Training shouldn’t end when someone completes a course.

PALS brings learning, application, coaching, accountability, and measurement together in one continuous system for building workforce capability.

And because PALS is powered by ChartGO, you can start with a baseline, measure progress, and create a clearer picture of what changed, where performance improved, and what your investment produced.

Build capability. Prove progress.

Ready to learn more? Reach out to us to learn more today!

Check out some of the courses available. They include:

For more detailed information about the courses listed, please reach out.